Privacy Policy

This Privacy Policy explains how Mlink Trading Co., Limited (), operating the Mlink SaaS brand ("we", "us"), handles personal information collected through mlinksaas.com (the "Website").

1. Information we collect

• Information you provide: when you submit the contact or demo request forms, we collect your name, business email, company name, country or region, website URL (optional), business type, inquiry details and your message.
• Technical information: our servers may record standard log data such as IP address, browser type, pages requested and timestamps for security and operation purposes. We use a temporary session cookie to protect forms against abuse.

Please do not submit sensitive information such as payment card details, bank credentials, passwords or API secrets through the Website.

2. How we use information

• To respond to inquiries and demo requests;
• To evaluate and discuss potential business cooperation;
• To protect the Website against spam, fraud and abuse;
• To comply with legal obligations.

We do not sell personal information.

3. Sharing

We may share information with service providers that help us operate the Website or deliver email (for example hosting or email delivery providers), only as needed for these purposes, or where required by law. Where you ask about third-party integrations such as payment connectivity, we will not share your information with a third-party provider without informing you first.

4. Retention

We keep inquiry information only as long as reasonably necessary for the purposes above, or as required by law, and then delete or anonymise it.

5. Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. International transfers

As we serve businesses globally, information may be processed in countries other than your own. We take reasonable steps to protect it in accordance with this policy.

7. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to processing. To make a request, contact us via support@mlinksaas.com.

8. Cookies

The Website uses only a strictly necessary session cookie for form security. We do not use advertising or analytics cookies. If this changes, we will update this policy and request consent where required.

9. Changes

We may update this policy from time to time. The "Last updated" date above reflects the latest version.

10. Contact

For privacy questions, please contact us via support@mlinksaas.com.